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Dear Communicate with H.E.A.R.T. ® Community,

Thank you for your interest in the Communicate with H.E.A.R.T. / R.E.D.E. to Communicate program. The pandemic has changed how the world works - including how we work and how we train caregivers. As we continue to learn how to operate amidst the pandemic, we’ve made the tough decision to temporarily focus on internal patient experience initiatives only. We are not offering additional training or licensing of programs at this time. We do have asynchronous on-demand learning available here.

We hope there will be an opportunity to work together in the future. If you are an existing client and have questions, please feel free to reach out to Jennifer Muehle.

Warmest Regards,

The Communicate with H.E.A.R.T. Team

Welcome to the H.E.A.R.T.® Community - the website dedicated to help you plan, implement and sustain a successful Communicate with H.E.A.R.T.® program.

The H.E.A.R.T.® Community was designed to assist you in creating and maintaining a compassionate culture within your organization or work environment. This is exciting and rewarding work often made more so by the ability to share your experiences with others. So the #1 goal of this website is to provide a convenient way for everyone utilizing Communicate with H.E.A.R.T.® to interact with each other. Our hope is that the communal activity generated by this website will help you build momentum and overcome challenges.

Here you will find the ability to share via a message board, learn from blogs and webinars, have easy access to the Service Excellence and Culture team from the Cleveland Clinic or discover where you can catch them at conferences. Best of all, the website is a central location for all the materials you will need to create, facilitate, deliver, and sustain your program. We’ve even streamlined the large file sharing process – now all materials needed for customization will be available on this site!

Visit often, share freely, utilize productively – make the H.E.A.R.T.® Community a successful site for everyone using Communicate with H.E.A.R.T.®

Worldwide H.E.A.R.T. Impact:
Employees Trained

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Worldwide H.E.A.R.T. Impact:
Trained to Communicate with H.E.A.R.T.®